How to Not Squander Your AI Investments
(World News Science)

We are more comfortable having conversations with machines than ever before. In fact, by 2020, the average person will have more conversations with bots than with their spouse. Twenty-seven weren´t sure if their last customer service interaction was with a human or a chatbot. To the average person, conversation is simply a more convenient interface, evidenced by messaging services having supplanted social networks in active users. But when it comes to conversational interactions with bots, what exactly do these exchanges mean for machines? For machines, these conversations are just data. Despite this newfound abundance of ridiculously valuable data, most companies are still just using AI...