Commissioner resolving aged care complaints quickly
(WorldNews Health)

20 September 2017 An increasing number of older Australians and their families are using the independent Aged Care Complaints Commissioner to resolve issues with aged care providers, with most complaints turned around within one month. The Commissioner`s 2016-17 report shows the overall number of people who raised a complaint with the Commissioner rose 20 per cent over the previous year. Minister for Aged Care, Ken Wyatt, said that in a perfect world there would be no need for the service but he welcomed the news that more people...