Many pandemic-induced behaviors are here to stay, presenting digital transformation opportunities, according to a study conducted by Sinch. A new global study, commissioned by Sinch (Sinch AB (publ) - XSTO: SINCH), finds COVID-19-induced behaviors such as avoiding crowds, flying, and dining out are here to stay, even in a post-pandemic world. According to the study (downloadable here) from Sinch, a global leader in cloud communications for mobile customer engagement, even when the pandemic is over, 58% of people will continue to avoid crowds, 52% will avoid unnecessary travel, 46% will spend less time inside stores and 45% will dine out less often. The study also found that, despite a decade...
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