3 Reasons Healthcare Providers Should Enhance CAHPS Feedback With
(WorldNews Environment)

Many providers will confirm that they got into medicine to connect with and help patients. A strong patient-provider relationship is the bedrock of positive patient experiences, whether that relationship begins in-person or through a telehealth session. In fact, patients who report their providers connecting with them on a deep level, displaying their clinical expertise, listening to their questions and concerns and explaining concepts in clear layperson terms tend to report better experiences than those who don`t. Since 1995, clinics, hospitals and other medical professionals have relied on the Consumer Assessment of Healthcare Providers and Systems, or CAHPS, for insights into factors that...