CPQ: Success factors for the user experience
(WorldNews France)

As discussed in the last blog post in our series on CPQ (configure, price, quote) solutions, it is key to follow a structured approach for selecting and implementing a suitable CPQ solution. Technical requirements such as connectivity with existing systems are typically the foundation for a solution selection. However, based on my experiences beyond purely technical and functional dimensions, there is one more key dimension to consider: the user experience of a CPQ solution. User experience ultimately determines if an implemented CPQ solution is creating the desired business value. A great user experience enhances and supports each individual sales process. Poor user experience however will...