British Airways is giving all of its cabin crew members an iPhone XR
(iMore iPhone)

What you need to know British Airways is going to provide each of its 15,000 cabin crew members with an iPhone XR. It is part of a £6.5 billion investment aimed at improving customer experience. Some crew members are already touting the benefits of having the iPhone XR at their disposal. It`s part of an initiative to improve customer support. British Airways announced a new initiative to improve customer service that will involve providing every one of its cabin crew members with an iPhone XR. Here`s what British Airways said in a statement announcing the news: As part of British Airways` £6.5bn investment for customers, the airline has announced that all of its 15,000 cabin crew will be issued with iPhone XRs to help them offer a more personalised service to the more than 45 million customers that travel with the airline every year. The investment for all cabin crew members follows a successful trial of iPads for senior cabin crew on board every flight. These iP...