Facebook has been using contractors to transcribe Messenger voice chats
(Windows Phone Central)

How. Does. This. Keep. Happening. What you need to know A report indicates that Facebook was paying third parties to transcribe Messenger audio conversations. The conversations were anonymous and often `vulgar.` Facebook says it has since stopped this human review process. Were you sitting there to yourself and thinking, `Gee, it`s been too long since Facebook screwed up?` Me neither, but that`s exactly what`s happened. Again. According to a report from Bloomberg, Facebook has been paying hundreds of third-party contractors to listen to and transcribe audio conversations from Facebook Messenger. This news came to light on August 13, with the report saying: The work has rattled the contract employees, who are not told where the audio was recorded or how it was obtained -- only to transcribe it, said the people, who requested anonymity for fear of losing their jobs. They`re hearing Facebook users` conversations, sometimes with vulgar content, but do not know why Facebook needs t...