Many times per week, sometimes many times a day, I get phone calls from concerned folks telling me the same story. The story starts with, `I got a call from Microsoft ...` But, sometimes, the story begins with, `A message from Microsoft popped up on my screen ...` A similar story begins with, `I had a problem, so I called Microsoft and they told me ...` I don`t even need the caller to finish the sentence. The story is always the same, one that ends badly, with the caller losing money or control of their computer. This is the story of the fake tech support scam. The scam has three ways of getting started: (1) you get a phone call from someone claiming to be Microsoft tech support, or (2) a...
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