When you encounter the mentally ill on the `L,` be kind. And don`t make it worse.
(Chicago Tribune Religion News)

If you have ridden the `L` for more than a month, you have probably had an encounter like this. A man is talking to himself, maybe moaning, maybe yelling at invisible enemies. He may look like he has been sleeping rough. The situation may make you anxious, worried or angry. And it may be a situation...