Microsoft talks quality assurance after October 2018 Update debacle
(Windows Phone Central)

Now that the October 2018 Update is available once again, Microsoft shared information about how it`s improving to make sure future updates don`t ship with major issues. Microsoft has had a rough month when it comes to quality assurance and Windows 10. The Windows 10 October 2018 Update was pulled just a few days after it started rolling out officially, after a file deletion bug caused a small percentage of users to lose their entire Documents folders. Since then, Microsoft has been taking this issue very seriously and wants to inform the world on its approach to quality on Windows 10. In a new blog post from Microsoft`s Corporate Vice President for Windows, Michael Fortin, the company goes into extensive detail on how it`s using data to improve the overall quality of Windows 10 feature updates. According to Microsoft, during the last three years, the company has seen the volume of support calls and chats drop, as the amount of Windows 10 users increased, suggesting that each new...