Banks now have to say if their own customers would recommend them - how to ...
(World News UK)

BANKS now have to say whether its own customers actually recommend its services, the watchdog has ruled. From today, they will also have to tell potential customers how often they've had to report major security breaches and how many complaints have been made against the firm. Alamy 2 Banks have to make it clear on their website whether customers would recommend its services, including online and mobile banking, branch and overdraft services. The guidelines are aimed at helping customers compare current accounts and to boost competition between banks. The...