No seat in flight despite booking, Lufthansa told to pay Rs 1.1 lakh
(WorldNews India)

CHANDIGARH: The district consumer disputes redressel forum here directed Lufthansa Airlines to pay Rs 1 lakh as compensation to a Mohali resident for deficiency in service. The complainant had booked a flight from New Delhi to Ottawa, Canada, for his daughter and son, but their names did not feature in the connecting flight from Frankfurt. In his complaint, Manjit Singh said, `When they reached Frankfurt to board their second flight to Ottawa, they got to know there were no seats confirmed in the name of Ravneet Singh and Jasneet Kaur for the flight. They had to wait at the airport and airline officials did not pay heed to their requests.` After a prolonged wait, only Jasneet was allowed...