Cancellations and staffing crises - is Ryanair losing height at last?
(WorldNews Business)

Ryanair passengers unhappy with the Irish airline´s no-frills service can usually expect little sympathy, and sometimes public scorn, from its chief executive. Michael O´Leary revels in a self-drawn image as the enfant terrible of aviation, whether it´s calling passengers `stupid` or giving them short shrift if they want a refund. However, even O´Leary was forced to apologise to customers last week after what he admitted was a `mess-up`, when a pilot rostering error led to cancellation of up to 50 flights a day over six weeks, affecting 315,000 passengers. Ryanair boasts three characteristics that have yielded ever higher passenger numbers: it is cheap, it is reliable and it knows how to...