The recent flights fiasco has upset travellers, but low prices mean they will keep on coming backHere are just a few of the hashtags that sprouted up on Twitter as RyanairŽs flights fiasco exploded on the internet: #BoycottRyanair, #ryanairareshit, #IhateRyanair, #RyanairAreRubbish, #RyanairNightmare, #1stflightonRyanairneveragain, #RyanairFails, #goodbyeRyanair. I could probably fill this whole column with variations on the theme.But you wonŽt say goodbye to Ryanair. YouŽll fly it again - and the airlineŽs boss, Michael OŽLeary, knows it. I was at his hastily arranged press conference in Dublin on Monday and, amid the multiple apologies, contrition and mea culpas, one statement revealed all you need to know. Asked if devastated customers would stop buying tickets in future, OŽLeary almost choked. `Our booking engine is full of passengers who have sworn they will never fly with us again,` he proclaimed. He didnŽt even think the current debacle ranked particularly highly among past cock-ups by the airline, although later in the week he may have changed his mind on that. Continue reading...
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