BA ruined our break - but it still won´t pay out!
(The Guardian Money News)

One family is still £700 out of pocket after the airline´s IT meltdown. But its battle get paid is likely to be typical of many othersA family of six who lost their holiday to Portugal after the British Airways meltdown are still out of pocket, because neither the airline nor their travel insurer will pay out for the villa they were forced to abandon.The family´s fight for compensation is an early indicator of the many more battles ahead for holidaymakers following the IT failure in which more than 700 flights were cancelled just as families were jetting off for the school break. Continue reading...