CaixaBank uses artificial intelligence to simplify the management of direct debit payments.
(World News Science)

test03 o The aim is for employees to spend less time on routine tasks and more on providing customers with a personal service. o This new system, which is already being used in more than 600 branches, is capable of making the same decisions as a human to resolve incidents with 99% accuracy. o CaixaBank was the first financial institution in Spain to invest in using artificial intelligence in the banking business. CaixaBank has developed an innovation project using artificial intelligence to manage returned direct debit payments. As a leading Spanish retail bank, CaixaBank manages 450 million direct debit payments every year and is the primary direct debit service provider in Spain. When a...