Thames Water blames the hot and the cold as it tops complaints list
(The Guardian Money News)

Utility points to beast from the east and heatwave for its poor performance last yearThames Water has blamed the beast from the east and last summer´s heatwave after recording the highest number of water company complaints last year.Britain´s largest water firm topped the list of complaints in the last financial year, according to the Consumer Council for Water (CCWater). Continue reading...