5 Ways to Avoid Seasonal Customer Service Problems
(WorldNews Germany)

If you`re part of a customer service team, you know that peak seasons can be riddled with customer service problems. Increased call volumes, stressed out customers and too much overtime can take their toll on your agents` light-hearted spring spirit. Yet, the entire job of your service center is to ensure that the customer experience is top-notch, so there`s no room for frustrated team members. In fact,...