EE and Virgin Media fined £13.3m for overcharging customers
(The Guardian Money News)

Nearly 500,000 phone and broadband customers affected by excessive exit fees - OfcomVirgin Media and EE have been fined a combined £13.3m by the regulator Ofcom for overcharging nearly 500,000 phone and broadband customers who wanted to leave their contracts early.Ofcom said both companies broke consumer protection rules by failing to make clear the charges customers would have to pay if they ended their contract early and levying `excessive` fees to leave. Continue reading...