Path to digital transformation series: Pillar 2 - Leverage the power of data
(WorldNews Africa)

In this series, we are taking a look at how BBVA Compass` digital transformation efforts mirror the four pillars BCG says banks should leverage to have success in digital transformation. In this, the second article, we take a look at the pillar `Leverage the power of data.` Pillar No. 2: Leverage the power of data BCG asserts that banks have veritable treasure troves of data, creating a competitive advantage over industry newcomers. In BCG`s estimation, putting this data to work benefits both the customer and the bank, as it allows the bank to present solutions that fit the customer`s unique financial journey, which establishes the institution as a partner, as opposed to simply a supplier....