Turnover: Preventing it and dealing with the aftermath
(World News USA)

NEW YORK (AP) - A tight labor market and a shrinking pool of talented workers make `I`m quitting` some of the most dreaded words a small business owner can hear. Staff turnover is a fact of life, but it`s particularly painful at small companies competing with larger businesses for workers. Owners learn they must make staff retention efforts a priority - including mentoring or changing workplace policies - and do some soul-searching if turnover increases. When five out of 22 staffers left Dash Design last year, owner David Ashen understood that some naturally wanted to move on to new challenges. But he also discovered after talking to employees that they felt the culture in his New York-based...