EasyVista Exhibits at Pink18 Showcasing an Innovative Self-Help Product to Power a New Generation of IT Self-Service
(WorldNews France)

ITSM industry leader unveils software to dramatically reduce service desk calls at Pink Elephant`s 22nd Annual International IT Service Management (ITSM) Conference & Exhibition Orlando, FL - February 2, 2018 - EasyVista Inc., a global leader in IT Service Management software, showcases its new product, EasyVista Self Help, at Pink18. The new product has proven to dramatically reduce requests and increase user satisfaction by empowering users to solve their own issues with an interactive experience. Going beyond what a traditional knowledge base allows, EV Self Help uses dynamic decision trees that delivers answers in a...