Cisco and BT Research the Digital Consumer
(World News Science)

Cisco Blog > Collaboration Collaboration Zack Taylor - December 11, 2017 - 0 Comments The first song to use a `fade in` to hit #1 status was the Beatles` `Eight Days a Week ` in 1965. Like several early Beatles hits, the witty Ringo Starr suggested the song title before a word was written. Paul McCartney and John Lennon ran with the idea all the way to the top of the charts. Cisco and BT enjoy a similar beneficial partnership. Recently we surveyed 5,000 consumers across ten countries in Europe, Asia-Pacific, and the Americas about their changing expectations for customer service. The digital consumer research, `Chat, tap, talk: Eight key trends to transform your digital customer experience`...