Child patients value warm encounters; parents support and smooth day to day life
(WorldNews Finland)

Patient experiences at the Children`s Hospital have a wide ranging impact on the family`s daily life outside the hospital too. Aalto University researchers and the HUCH Children`s Hospital carried out collaborative research into the views of child patients and their families on hospital visits, the care received and life with long-term illness. The research project included developing a patient experience survey for the parents of patients at the Children`s Hospital, and investigating the children`s own experience for designing future digital services. Video diaries was one method used to collect research material. To this extent, the observation can be divided into the children`s and...