Webroot deletes Windows files and causes serious problems for users
(PCWorld)

Users of Webroot`s endpoint security product, consumers and businesses alike, had a nasty surprise Monday when the program started flagging Windows files as malicious.The reports quickly popped up on Twitter and continued on the Webroot community forum -- 14 pages and counting. The company came up with a manual fix to address the issue, but many users still had problems recovering their affected systems.The problem is what`s known in the antivirus industry as a `false positive` -- a case where a clean file is flagged as malicious and is blocked or deleted. False positive incidents can range in impact from merely annoying -- for example, when a program cannot run anymore -- to crippling, where the OS itself is affected and no longer boots.To read this article in full or to leave a comment, please click here