The Tip Of An Iceberg: Engineered Indifference, Systematic Dehumanisation
(World News Egypt)

Bureaucracies the world over have in-built cruelties, something which Palestinians in particular know all about, writes Professor Stuart Rees. The humiliation experienced by the citizens of many countries occurs in encounters with officials who represent bureaucracies. When inquiring about their entitlements, these citizens may be ignored, belittled, told to wait, referred elsewhere, or, in the latest well-crafted indifference, told to go online. Australian examples of failure to treat people with even a semblance of dignity can be seen in Centrelink´s robo-debt recovery scheme and in ASIO´s deceitful practice of refusing to explain why applicants have been denied refugee status. Such...