With word that Nintendo is offering to repair troubled Switch Joy-Cons, the company has finally addressed the de-syncing issue and claimed it will not be a problem in the future.Until now, Nintendo had been largely quiet on the subject, offering no comment on the matter when contacted by GameSpot and numerous other outlets. Outside of a support site article, its lone statement before today claimed there were `no widespread technical problems` with Switch. Today, Nintendo issued a new statement that attributes the problems that some have experienced to a `manufacturing variation` that has since been resolved.`There is no design issue with the Joy-Con controllers, and no widespread proactive repair or replacement effort is underway,` Nintendo said in a statement received by GameSpot. `A manufacturing variation has resulted in wireless interference with a small number of the left Joy-Con. Moving forward this will not be an issue, as the manufacturing variation has been addressed and corrected at the factory level.`We have determined a simple fix can be made to any affected Joy-Con to improve connectivity.`There are other reasons consumers may be experiencing wireless interference. We are asking consumers to contact our customer support team so we can help them determine if a repair is necessary. If it is, consumers can send their controller directly to Nintendo for the adjustment, free of charge, with an anticipated quick return of less than a week. Repair timing may vary by region. For help with any hardware or software questions, please visit http://support.nintendo.com.`This comes after CNET reported that it successfully had a Joy-Con repaired by Nintendo and that a new Joy-Con purchased from Amazon didn`t appear to suffer from the issue. Opening up the repaired Joy-Con revealed a newly installed piece of foam that seemingly shields the internal antenna.Around the time of the system`s launch, numerous reports emerged of the left Joy-Con losing sync with the syst ...
|
