Plusnet fined £880,000 for charging more than 1,000 ex-customers
(The Guardian Money News)

Ofcom tells BT-owned broadband and landline provider there can be no excuses for charging users after they cancelledPlusnet, the BT-owned broadband and landline company, has been fined almost £900,000 by Ofcom for continuing to charge more than 1,000 customers even though they had cancelled their accounts.The telecoms regulator fined Plusnet £880,000 after an investigation found that the BT subsidiary broke a `fundamental billing rule`. An error in the company´s billing system meant cancelled lines were still recognised as `live`. Continue reading...